Telco Support Forum - Recent Threads

Owners Thread: Samsung Wall TV Settings

Alan Gates — Wed, 30 Nov 2022 13:34:27 GMT

I'm interested in purchasing a Samsung Wall TV and I'm really interested on gaming experience with it.

Can anyone provide some recommended gaming settings they've had success with?

Adding 2nd wireless router

Kevin Lee — Fri, 22 Oct 2021 15:53:04 GMT

Hi,

This summer I decided to get a garden office pod, at first I wasn't sure if the wifi would reach it, but I moved the router from the hallway to the back door and it's working well. The only problem is now the wifi is a little patchy upstairs. Right now I'm having to keep moving the router when I start/finish work... there has to be a better way of doing things. I tried a 3rd party wifi booster but it had almost no effect.

Has anyone managed to set up a second router or extend the existing wifi? I'm happy to pay for whatever gear might be needed, but don't want to waste any more money on a booster that just doesn't work.

Big thanks, Kev

Can I choose a start date for broadband service?

Thomas Daniels — Fri, 22 Oct 2021 13:31:54 GMT

I'm looking to transfer from another broadband supplier to Orbital. My current contracts a month from today.

During the order process, can I choose the date I'd like Orbital to take over? So e.g. specify the end date of my current contract? Or am I stuck with whatever date Orbital give me?

If the latter, anyone know roughly how long it takes between ordering and the account switching over - so I can make a best guess on when to place my order?

iPhone delivery queries

Jane Foster — Fri, 22 Oct 2021 12:58:41 GMT

I have received a text to say my iPhone has been delayed due to an issue processing my order, what does this mean?

No signal

Kimberley Hearns — Fri, 22 Oct 2021 12:52:55 GMT

I have no signal since just after 11am last Wednesday. I have to leave my house and walk down the Road just to get 2 bars. What is wrong with the Orbital outage? I am 1 of many local residents having this problem.

Sound cutting out for a second repeatedly

Simon Kay — Fri, 22 Oct 2021 11:57:45 GMT

I have an issue when streaming tv where the sound cuts out for a second, maybe slightly less, but it happens repeatedly at no apparent regular frequency, but enough that it's annoying - any suggestions to resolve this?

Thanks

Which add-ons do I need for using my device abroad?

Craig Renton — Fri, 22 Oct 2021 10:39:19 GMT

Hi, I am travelling in France with no idea which add-ons to choose. I can use data but calling local numbers isn't working, and I'm worried I'm going to get a huge bill for roaming charges when I get back home. Can anyone tell me why and what to do? Thanks!