We are really sorry there is a delay with your new phone, I realize this is frustrating. This is due to an issue processing your order, following high demand for the latest model.
To stay up to date wit your order, please use our delivery tracker. We're doing our best to get your phone to you, and stock is moving quickly, when you receive a message from our courier, please follow their guidance.
I hate it when this happens - t happened to me too. I checked the delivery tracker a few hours later though and it had moved to shipping. In the end it came quicker than the estimated delivery date.
