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Can I choose a start date for broadband service?

Thomas Daniels
over 3 years ago

I'm looking to transfer from another broadband supplier to Orbital. My current contracts a month from today.

During the order process, can I choose the date I'd like Orbital to take over? So e.g. specify the end date of my current contract? Or am I stuck with whatever date Orbital give me?

If the latter, anyone know roughly how long it takes between ordering and the account switching over - so I can make a best guess on when to place my order?

  • 0 over 3 years ago

    As soon as you place your order, Orbital will begin the migration process. 

    Orbital will carry out the migration and you will receive a letter from your previous ISP information you that someone wants to take over your line and give you 10 days to object.  This is incase you are being slammed.  

    You do need to cancel directly with your previous supplier. 

    If you are asking about dates for billing purposes, you can specify when you would like your payment date. 

  • Former Member
    0 Former Member over 3 years ago

    Hey  I am pretty sure that they offer a free "mobile hotspot" for the crossover period now which works on 5G?

"Orbital" and "Orbital Banking" as used here are for demonstration purposes only and to represent the software and services provided by Verint Systems Inc., further described at www.verint.com

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